Urban Services
MaintenancePeek currently has in excess of 50 contracts within the UK and Ireland for the term maintenance of traffic signal control systems and various other associated roadside equipment. Our customers include TfL, Greater Manchester, Leeds City Council, Lancashire County Council, Lincolnshire County Council, Fife Council, Ayrshire and a number of other key Local Authorities. We also hold contracts with Managing Agent Contractors (MAC), Highways Agency (HA) framework contractors, and private developers. |
 VIEW LARGER |
){kind=link}
The above contracts are based around specific regional requirements and specifications with a number of the larger contracts also operated under formal partnerships. Peek has a proven record of offering best value and service through these open partnerships involving not only the local authority but also consultants and civil engineering contractors. This 'openness' gives clients trust in all aspects of the maintenance contract and in the relationship with Peek.
As part of our partnering service, we have recently assisted local authorities in gaining Sector 8 accreditation for their staff, which has helped them through some very tight deadlines.
These contracts involve looking after a wide range of traffic signal control equipment, including both Peek and third party supplied products. Peek's Engineers are fully trained in the routine maintenance of all types of street furniture and traffic signal controllers. In some cases all other peripheral equipment such as priority detection systems, Variable message signs and communication devices may form part of our contractual obligation.
Peek have proved that a good regime of preventative maintenance will reduce the number of fault call outs and prolong the life of equipment, providing best value to our customers.
Many of our maintenance agreements are managed to a Customer defined Service Level Agreement (SLA), this requires a very disciplined approach to the management and allocation of resources to ensure that key performance indicators are met. Peek achieves this through a structured hierarchy of management and supervision at all our regional facilities throughout the UK and Ireland.